We do not give refunds or charge backs on:

• Digital Downloads/Products
• Personalized Items
• Sale Items

If there is an issue or repeat purchase, please contact Customer Service - designsbykiya@gmail.com - and we will be happy to fix or replace the product for you.

Animations can be used to add life to any digital product; these are especially designed for taggers – hobbyists who create digital scrap book pages and the such.

You must have working knowledge of how the graphic program and animations work.

However, there are many available tutorials (links also included in the zip file you download) such as Gwils Creations and Rene Tutorials, to help you get started.

You can use either Adobe Photoshop or Corel Paint Shop Pro and Jasc Animation Shop. However, the MNG file can only be used in Animation Shop.

Once you make a purchase, you will receive an email giving you a unique license number to be used on all your tags/creations.

If you have not received anything within 48 hours, please contact customer service - including your order number - at designsbykiya@gmail.com

It is not necessary to get a unique license if using only regular animations. However, you should give credit using this:

Animation by Kiya Designs

​

If you are using any tube animation as the main tube for your design, you must have a store license. Your copyright info should read as such:

(c) Artist Name - www.designsbykiya.com

Your License Number (KD-XXXX)

Animation by Kiya Designs

You must use:

©Kiya Designs - www.designsbykiya.com

KD-YourLicense#

For AI-Generated Tubes, you must use:

AIArt created by Kiya Designs

KD-YourLicense#

​For free tubes, the copyright should be as such:

​

©Kiya Designs - www.designsbykiya.com

KD-FREE

You must email customer service – designsbykiya@gmail.com - with invoice number to claim your bonus pack. Allow for 48 hours of delivery link to your inbox.

Once you have made your purchase, you have 30 days to access your links.

Please endeavor to save them in as many places as possible.

Exceptions can be made and files resent to you one time only.

However, since animation files are often quite large, and if you made quite a lot of purchases over time, we will be unable to send all those files to you again.

Yes, you can. Each tube/animation pack comes with terms of use on what you can and cannot do with the tubes purchased.

No, tubes cannot be sold or resold in any format. They cannot be used for commercial purposes at this time.

No, you cannot use two different tubes from different stores on the same tag/design. You can use two or more different tubes on a tag or design as long as they were purchased from my store.

Any and all items that make use of completely AI have their special category.

All AI products come from reliable sites and with proper licensing.